Refund & Cancelation - ManoramaDigit

Refund And Cancellation

Refund & Cancellation

Last updated on 06-05-2025

At ManoramaDigit, we strive for complete client satisfaction. However, due to the nature of digital marketing and custom services, We understand that sometimes, you may need to request a refund or cancel a service. Please read our policy carefully to understand your rights and obligations regarding refunds and cancellations.

1. Service-Based Payments, Refunds are not issued for services already rendered or partially delivered, including:

SEO, PPC, or social media marketing campaigns already launched.
Website design or development work initiated or completed.
Creative design services (e.g., logo, banner, or video creation) that have been shared or approved.

2 . Advance Payments & Cancellations Policy :

Service-Based Cancellations: If a client cancels a project before any work has begun, a partial refund may be issued, subject to administrative and consultation fees. If you wish to cancel an order, you must notify us within 24 hours of placing the order.
Cancellations after 24 hours may not be eligible for a full refund, depending on the stage of work completed.
For retainers or monthly service packages, cancellation must be requested at least 7 days prior to the next billing cycle. No refunds are provided for services in progress during the current cycle.
If the project has already started, a partial refund may be granted based on the work completed.
Urgent or express delivery orders cannot be canceled once work has commenced.

3. Refund Policy

Full Refund: If a cancellation request is made within 24 hours and no work has begun.
Partial Refund: If work has commenced, but is not completed, a pro-rata refund will be issued based on the progress made.
No Refund: Once the project is completed and delivered, we do not offer refunds unless there is a quality issue from our side.

4. Refund Eligibility

Refunds are only applicable for prepaid services and are subject to approval.
If there is a major quality issue, we will review the work and offer revisions before considering a refund.

• Payment gateway fees or transaction charges will not be refunded under any circumstances.

5. How to Request a Refund or Cancellation

• To request a refund or cancellation, contact us at:

ManoramaDigit
📍 Bishnupur, West Bengal, India
📧 Email: info@manoramadigit.com
🌐 Website: www.manoramadigit.com

• Please provide your order details, reason for cancellation, and proof of issue (if applicable).

• Refunds (if applicable) will be processed within 7-10 business days after approval.

6. Changes to This Policy

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.